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LEADERS

Csilla Torma: A Leader Marching Ahead With Grace, Grit & Empowering Attitude

Csilla Torma: A Leader Marching Ahead With Grace, Grit & Empowering Attitude

Csilla Torma
CFO

How long could it take to achieve your dreams? Maybe months or even a few years. But if your dream is to live in a world where gender parity is a reality, you perhaps need to wait for decades and centuries together. At least the World Economic Forum's Gender Gap Report says so, with fluctuating gender parity scores every year, and several countries’ gender gap indexes going down from the previous years. Although this may seem discouraging, what gives hope in Hungary is women achievers like Csilla Torma. As a CFO and pioneering woman in the telecommunications industry in Hungary, Csilla is a true inspiration and role model for aspiring women leaders and entrepreneurs. Her collaborative style, courage, and expertise could serve as an example of hope and motivation for all those who want to make a difference in the area of finance and beyond.

She began her career in the early 90s and joined the consortium of Deutsche Bundespost Telekom and Ameritech International in 1994; when most of the world was still skeptical about women juggling corporate roles. Global Women Leader magazine is privileged to engage in an exclusive interview with Csilla and learn more about her.

Take us through your early life and journey so far.

I grew up in Eger, a town with a great history of its castle and defending heroes. My father was a math-physics professor, my mother was a pharmacist. They provided me with many opportunities from a young age. I attended various courses and started to learn math at the age of three. I was also a member of a gymnastics club and won many medals in regional and national competitions. I learned English and Russian early on, even though English was not allowed everywhere in the country.

I was a member of a club of young mathematicians and attended an artist club, a choir, and more. I even won a competition for children's drawing in India. Also, helped my father construct physical experiments for his students.

I have been married to my husband for more than 35 years, and we have two children together. My daughter has university degrees from Oxford & London, and my son is a doctor with a PhD in sports & health sciences, gave lectures abroad e.g., at Doshisha University, and the University of New Mexico. He recently led a scientific project at the University of Tsukuba in Japan. As a family, we have traveled and visited lots of places, in Europe, and America. Overall, I am very proud of my family and the experiences we have had together.

What were your responsibilities as a CFO at the Deutsche Telekom Group Company?

I was responsible for building the finance function from scratch. This included developing accounting policies, setting up bank connections, executing reporting, and ensuring that our financial processes were running smoothly. We could transition the Hungarian telecommunication incumbent into a market-leading company by coordinating various C-level projects. I also had to work with lawyers and consultants to organize the company's registry, additionally, on PR activities, collaborated with various departments of our owners in Germany and America. Overall, I had lots of responsibility on my shoulders, but I always had great partners to work with. It was a challenging time, especially in the beginning without the internet and modern technologies, but we managed to make it work. The trust of the owners, leaders, teams, and our people gave me lots of energy while bringing the vision to life.

Can you tell me about some success mantras that inspire you?

My motto is based on a few important quotes. The first quote is from Einstein, who said that the significant problems we face cannot be solved at the same level of thinking we were when we created them. This quote reminds me that we need to think outside the box and go to another level to solve problems.

The second quote is, 'Don't be overly attached to your goals because doing so might hinder your ability to pivot and find better ones.' Ray Dalio advised not to set goals too realistically, as it could hinder future progress. Challenging oneself is crucial to innovation and moving forward. It's important to challenge your team, people, and company to achieve better results.

The third quote is from Dr. Hans Selye internationally acknowledged Hungarian-Canadian scientist who conducted important work on stress response and adaptation that resonates with humanistic psychology. He said, 'Neither the passion of your topic, nor the skill of your tools, nor the accuracy of your plans can substitute for the originality of your thoughts and the sharpness of your observation.' This quote reminds me to be unique and sharp in my observations to make a real difference in the world.

When facing problems, I remind myself of Einstein's quote. It's a simple and true statement that encourages me to think differently. These quotes serve as personal guiding principles.

Being a business leader comes with its own set of challenges. What are some of the major challenges you have encountered and how did you overcome them?

Throughout my professional journey, I have encountered numerous exciting challenges, while reaching today's business landscape. One of the biggest challenges I faced was during the liberalization of the telecom industry around 2000, when Ameritech International decided to withdraw from the business and Deutsche Telekom remained the sole owner and strategic investor at our company.

We helped acquire a mobile company, rebranding the incumbent to Magyar Telekom, introducing triple-play facilities, and started to collaborate with the international wholesales business. Through these, we managed the Magyar Telekom business line of C-level projects with expat consultants and executives, but additionally started the international wholesale business line by employing Hungarian people in the connectivity business. All these resulted in massive changes to our company.

"According to Csilla, all human efforts should be to make the world a better place, & we are responsible for what happens to the next generation"

To overcome challenges, I used my leadership skills to convince my superiors and team to make changes required for our future, connect the dots smartly and actively, and capitalize on the momentum. I collaborated with lawyers, partners, and consultants, then worked closely with the owner and functional leaders to help our people develop their skills and abilities, which played a critical role in the success of the company. Overall, while my journey as a business leader was challenging, I am proud of the significant strides we made and the success achieved. With my contribution, the company even won a prestigious award of Reliable Employer three times in a row to show commitment to employees.

In today's ever-evolving business landscape, how can finance leaders safeguard their organizations while ensuring strategic growth?

Leveraging technology is essential to gaining control of finance in the digital age. Finance leaders must ensure the security of data, as transparency and safeguarding data are of utmost importance in today's environment. For instance, Deutsche Telekom has introduced access management frameworks with strict protocols for logging into systems, ensuring data security. Automation and streamlined processes are also important for freeing up time and improving accuracy in delivering financial data. Having a systematic approach and harmonized systems in place to identify risks and optimize resources is equally essential for a secure environment while having sufficient cash flows is critical for long-term growth.

What advice would you give to aspiring women leaders and entrepreneurs?

My advice is to believe in continuous development. It is important to build a culture where every person can contribute efficiently to implementing business strategy while living a healthy life. In the era of AI, keeping our healthy, positive skepticism alive is necessary. Delivering values is critical, and leadership should be around a unified goal considering the whole ecosystem around us.

Csilla Torma, CFO, Deutsche Telekom Group Company

Csilla's love for solving problems with mathematics began in secondary school and has continued ever since making her pursue studies in mathematics, statistics, economics, and business. This laid the foundation for her interest in finance. Her analytical skills and attention to detail have helped her excel in her field, however, she is constantly seeking ways to expand her knowledge. When she's not working, Csilla enjoys playing golf, traveling, reading, teaching, and creating unique experiences for family and friends.

ON THE DECK

Deutsche Telekom Group