Seasoned women leaders in hospitality and tourism bring unparalleled expertise and vision to the industry. With years of experience, they drive innovation, champion sustainability, and elevate guest experiences. Their leadership is marked by a commitment to excellence, from enhancing service quality to implementing eco-friendly practices. These trailblazers not only shape the future of hospitality but also inspire the next generation, blending tradition with modernity to create exceptional, memorable travel experiences.

Irene Giannakopoulos, CEO of Aegialis Hotel & Spa, on the Greek island of Amorgos, is one such distinguished figure in this segment who exemplifies visionary leadership and a commitment to sustainable tourism. Under her guidance, the hotel has become a premier destination, renowned for its eco-conscious practices, luxurious accommodations, and exceptional wellness services. Irene has championed sustainability through recycling programs, local sourcing, and community engagement. Her efforts have transformed Aegialis Hotel & Spa into a global luxury travel hub, hosting high-profile events and offering personalized experiences. Her dedication to integrating wellness and nature has earned the hotel numerous accolades and established it as a leading model for sustainable hospitality. Let’s dive into this one-on-one interaction to know more.

Take us through the formative years of your life. What were some key early influences in life that shaped you as an individual?

From the age of ten, I was immersed in the tourism industry on Amorgos, a Greek island where my father pioneered local accommodations. Fluent in English due to a unique arrangement with the first English tourist, I became the first English-speaking person on the island. This early exposure fostered my passion for hospitality and communication, as I enjoyed meeting new people and welcoming guests, shaping my nature and career path in the tourism industry.

Give us a glimpse of your expansive professional journey in the tourism and hospitality industry. What were some of the most crucial junctures throughout this journey?

My journey in the tourism and hospitality industry be­gan on the Greek island of Amorgos, where I also com­pleted elementary school before attending high school in Athens. After marrying, we immigrated to New Jersey, where I worked in a Greek community, improved my En­glish, and earned a diploma in teaching English. I also worked at a travel agency, organizing trips and discover­ing my passion for travel. Upon returning to Greece, my husband and I took the risk and established the Aegialis Hotel & Spa, just when electricity infrastructure was es­tablished in the area. With hard work and passion, our project grew into a renowned establishment offering stunning views and exceptional hospitality.

"Today, our hotel stands as a renowned five-star destination in Greece, a testament to overcoming early hurdles and turning a challenging project into a resounding success"

Tell us about the key areas of expertise you have developed as a leader in the tourism and hospitality sector.

As a leader in the tourism and hospitality sector, I have developed strong communication skills, ensuring our guests are always delighted. My global experience allows me to connect effectively with diverse communities. I excel in promoting and developing innovative projects, such as transforming our hotel into a Health tourism destination for longevity. Guests can enjoy vacations while improving their health through specialized diets, medical examinations, yoga, massages, and hiking. My expertise lies in creating unique, health-focused experiences that combine wellness with hospitality, constantly bringing new and exciting ideas to our offerings.

Introduce us to Aegialis Hotel & Spa. What are the major roles and responsibilities you shoulder as the CEO of Aegialis Hotel & Spa?

Aegialis Hotel & Spa is a unique destination that offers more than just accommodation; it provides guests with authentic experiences of the island and its local community. Nestled in a stunning location, the hotel boasts breathtaking views from every room, ensuring relaxation and rejuvenation. Our carefully selected staff provides top-notch service, creating a warm, familial atmosphere that keeps guests returning year after year from all over the world.

As CEO, I oversee all operations, including housekeeping, dining, spa, pool, and tours, ensuring each department runs smoothly. I also focus on staff training, particularly mentoring the next generation, including my children, to instill a passion for hospitality. Our offerings include yoga classes, traditional cooking lessons, wine tastings, cultural tours, hiking, diving, and more. We have grown into one of the world's prominent yoga centers, attracting guests globally. Additionally, we organize festivals, art exhibitions, and other events that enrich our guests' experiences and support the local community by providing employment opportunities.

A business leader's journey is replete with challenges. Throw some light on the major challenges you encounter in your current role. How do you overcome the said roadblocks?

Embarking on a major project on a small island presented a unique set of challenges. Initially, I faced significant bureaucratic obstacles with the tourism, archaeology, and banking departments. The island's limited appeal and low local interest made securing support particularly difficult. With a natural talent for communication, I tackled these issues head-on. I strategically invited journalists to the island, showcasing its potential, and attended travel expos in Milan, London, Scandinavian countries, and Berlin to promote both the island and the hotel. In an era before widespread internet use, these efforts required extensive correspondence and persistent outreach. Through dedication and creativity, we gradually increased visibility and interest. Today, our hotel stands as a renowned five-star destination in Greece, a testament to overcoming early hurdles and turning a challenging project into a resounding success.

In your opinion what have been the biggest ‘wins’ that you have achieved so far in your professional journey?

Among my greatest professional achievements are two major projects. Firstly, I transformed the island's visibility by inviting journalists, leading to extensive media coverage and a surge in interest in our hotel. This success was pivotal for the small island's recognition. Secondly, in 2003, I launched a cultural and tourism convention, celebrating the island's heritage. This event, held annually for 21 years, attracts international guests and media, promoting Greece, Amorgos, and our hotel. Concurrently, we established the Amorgos Film Festival, further enhancing our global presence and showcasing diverse cultures. These initiatives have significantly elevated our profile and contributed to our enduring success.

How do you foresee the global travel and hospitality industry evolving in the near future? Which industry trends will create the most significant impact on the hospitality landscape going forward?

The global travel and hospitality industry is increasingly driven by environmental consciousness. Travelers now seek to contribute positively to the environment during their vacations, often participating in activities like beach and path cleanups. In response, there is a growing emphasis on sustainability and eco-friendly practices. cultural enrichment through local experiences is gaining traction. I have been involved in organizing initiatives through the Cultural Association of Amorgos Women which I established 30 years ago.

The Amorgos Gastronomy Club is my initiative, and I authored a book on Greek cuisine and Greek culinary culture. These efforts not only promote cultural heritage but also support local communities and foster environmental stewardship.

Irene Giannakopoulos, CEO, Aegialis Hotel & Spa

Irene Giannakopoulos’ tenure as CEO of Aegialis Hotel & Spa on Amorgos Island, Greece, exemplifies visionary leadership and a steadfast commitment to excellence in hospitality. Under her stewardship, the hotel has become a leader in sustainable tourism, drawing global travelers seeking luxury, wellness, and a deep connection with nature. Irene has championed eco-conscious practices, including comprehensive recycling programs, renewable energy use, and local sourcing of Amorgos Island’s herbs and organic produce. This commitment supports the island’s agriculture and ensures fresh, healthy dining options.

Aegialis Hotel & Spa offers a complete holistic experience, featuring a state-of-the-art spa with treatments using local herbs & essential oils, and the island’s positive energy. The elegant accommodations provide stunning Aegean Sea views, and the gourmet dining options highlight high-quality, locally sourced ingredients. Irene has also organized high-profile events, including meetings, conferences, and destination weddings, establishing the hotel as a premier venue for luxury travel and cultural exchanges. The hotel’s wellness offerings include yoga, meditation, and fitness sessions, alongside specialized skin and health care services in the island’s serene landscapes. Open all year round, Aegialis has earned numerous accolades for sustainability and hospitality, maintaining high standards and significantly contributing to Amorgos Island’s cultural richness and development.