Today, the human race is closely associated with technology more than ever before! Tech adoption has now become the key determiner of business success, and all enterprises are in need of revolutionary IT solutions to help their brands bloom. Based out of Gurugram, Nanotech Soft-App is a software development company which believes in providing affordable software solutions to help businesses navigate through business challenges. Komal Mutreja (Founder & CEO), the backbone of Nanotech Soft-App, conceptualized the company with the prime focus of being an affordable and high-quality solution provider. Interestingly, becoming an entrepreneur has always been Komal’s dream, and unlike many who forget the childhood dream, Komal worked hard and left no stone unturned to pursue her passion.

At the age of eleven, Komal once noticed that her brother forgot his phone at home. Worried that her brother would not be able to attend client calls and might lose business for that day, a child with innovative thoughts that she was, Komal knew that technology could be of great help in such situations. Although she couldn’t invest in implementing her idea as a young girl, her taste for entrepreneurship and innovation didn’t fade away. Fast forward to 2020, today, she stands as the brain behind one of the fast-emerging tech startups. ‘To turn dreams into reality, it takes the courage, self-belief, and perseverance to make a difference’. This is exactly what her journey proves. In an exclusive conversation with CEO Insights, this meticulous leader shares more details about the company and its success expedition.

HOW HAS YOUR COMPANY’S JOURNEY BEEN SO FAR AND WHAT CHALLENGES DID YOU ENCOUNTER?

Starting-off with limited resources and bootstrapping the brand was challenging. Adding to this, another crucial challenge was onboarding the first employee and setting-up the brand presence by gaining trust. Creating an identity and gaining an initial market traction is important yet difficult. However, in a short span, we could build a strong relationship with clients and partner with global firms from the US, Nigeria, Australia, and Brazil. While hoping to grow more, I would like to say that it is a journey of continuous learning and is interesting so far.

What Opportunities Do You Foresee In The Current It Industry And How Are You Framing Your Company To Achieve Sustained Success In This Domain?

In this age of technology, we are bound to rely upon digitization and automation. Artificial Intelligence, Cloud technology, the Internet of Things, and AR/ VR are some of the crucial technologies that will rule the world and transform the global economy by 2025. Indeed the IT Industry will observe a revolution with all these technologies.

Business operations that were once done manually are now automated. Companies today are working on the perfection of a variety of new and innovative technologies and IT solutions to streamline the way they operate. We have curated solutions that help companies have a technological advantage. Our solutions range from Web Development, SAAS, and Consultation to AI/ML, System Integration, and more. At present, we are leveraging Artificial Intelligence and Cloud Technology. While staying abreast with the trends, we will adapt to newer technologies and use IoT and AR/VR as well.

"At the core of nanotech are prompt assistance, loyal advice, convenience, speed, quality, after-sales services, and continuous feedback and analysis"

Explain The Unique Benefits That Customers Can Avail Of These Services.

At the core of Nanotech are prompt assistance, loyal advice, convenience, speed, quality, after-sales services, and continuous feedback and analysis. In my opinion, our leadership principles set us apart from other brands. Our client obsession never lets us compromise on quality and convenience. Looking at any problem from the grassroots level and taking every action after analysis makes us provide the best results. A customer is largely different from a client. While customers buy a commodity or service, a client is someone who is under the protection of service providers. We protect our clients and treat them as family members. Our company is focused to offer rewarding services and keep them away from risk. Our policy adheres to refunding the cost if they aren’t satisfied with our services. Our project delivery process is backed by continuous feedback and assessment after each small deliverable. This is known as Agile/ Scrum Methodology that makes our and our client’s operations seamless.

Brief Us On The Professional Experiences You Look For While Hiring Candidates?

I truly follow Bill Gates saying, “Age and experience are less important than their enthusiasm for work and their belief in making computers more accessible for the average person”. At Nanotech Soft-App, we follow the same strategy to hire our employees. I see the passion, enthusiasm, energy, way of thinking, and understanding of technology. We at Nanotech believe that skills can be taught, but attitude cannot! Individuals with less innate talent, but with extreme willingness to work hard, and can acquire outstanding skills through their sheer effort & determination. The difference between those two candidates is their attitude.

What Challenges Did You Face During The Pandemic? How Did Your Company Overcome Those Challenges?

Beyond challenges, the tough pandemic times gave us the courage to invest in our new product. While all were being cautious about spending, we took the brave step to invest and build something revolutionary. In the outbreak, we began to expand the team and work on our dream project management product NioM PMO – named after my 1.5-year-old daughter Nishidha Om Mehta. This product is based on AI vision, which helps project managers to deliver their projects with a high success rate and sustain their cash flow. We have released this in the global market in Latam, Australia, Canada, and Nigeria and are stepping towards other countries as well.

Komal Mutreja, Founder & CEO, Nanotech Soft-App It Solution

Beyond challenges, the tough pandemic times gave us the courage to invest in our new product. While all were being cautious about spending, we took the brave step to invest and build something revolutionary. In the outbreak, we began to expand the team and work on our dream project management product NioM PMO – named after my 1.5-year-old daughter Nishidha Om Mehta. This product is based on AI vision, which helps project managers to deliver their projects with a high success rate and sustain their cash flow.